In order to reduce the risk of COVID-19 infection for everyone, there will be no in-person bus pass distribution for UW-Madison students for the spring 2021 semester.
Students, you will use your WisCard as a flash pass to board all Metro bus routes.
Just show your WisCard to the driver. The driver will press a key on the fare box to count your ride.
If you have a Fall pass you may continue to use it through January 22; if you did not receive one, you can still ride Metro by showing the driver your WisCard.
As a reminder, the Route 80, 81, 82 and 84 buses are always free and don’t require passes.
Masks are required on all Metro Transit Buses, and at this time, passenger capacity is limited to 20 people per bus.
Routes and schedules have been modified and passenger capacity reduced, so please plan ahead and take possible delays into account
For more information on routes, schedules, planning, phone apps for real time bus arrival information, and instructions on how to sign up for Metro’s text alert system, please see https://cityofmadison.com/metro
If you need a new WisCard, please check with the WisCard office for their hours and information about their policies: https://wiscard.wisc.edu/
If you have any issues with anything aspect of your ride with Metro, including overcrowding/being passed up, please contact Metro Customer Service to report the problem.
Metro customer service reports can be filed via phone, email or web form. Metro’s customer service phone number is 266-4466; the online feedback form is at https://www.cityofmadison.com/metro/contact/feedback and the Metro customer service email is firstname.lastname@example.org If the issue pertains to a particular ride, it will be helpful to know the date, time and location you boarded the bus, the route number of the bus and the direction the bus was heading.
This program is paid for by UW Madison students via student segregated fees. You must be registered for classes for academic credit at UW Madison and be charged student segregated fees to use this program. Senior guest auditors, researchers, visitors and faculty and staff are not eligible for this program, and your cooperation with this requirement is much appreciated.
Faculty and Staff at UW Madison should contact UW Transportation Services to order a Faculty/Staff pass. Employees of the Hospital and other affiliated institutions should follow the instructions provided by their employer.
If you have further questions or need help, please send us an email at email@example.com